Frequently asked questions

Has there been any Coronavirus case inside Insper Community?

Yes. Up-to-date information regarding new cases can be found under the section “Notice to General Public” available on our Coronavirus Page.

Insper has been and will continue monitoring local and global health situation and following official recommendations for COVID-19. We have also consulted researchers, who are working on the matter, about the scale of the current scenario and future measures. We will continue to keep Insper Students, Professors, Staff and Partners updated through our official website, official emails, videos and other communication shared on our social media channels (InstagramFacebookLinkedIn and Twitter).

Please note that the School Board is paying close attention to Health Authorities’ guidance and, should the need arise for new measures to be put into force, we will circulate appropriate communication immediately.

I have just returned from an international travel and I believe I may have been exposed to or infected with COVID-19; or I have tested positive for COVID-19. What should I do?

Whether or not you have any symptoms of COVID-19, as of March 13th, the Ministry of Health recommends that people who have recently travelled abroad observe a 7-day self-isolation at home. If you have any questions, please contact MultiInsper team or the international office via:

I had contact with someone who tested positive. What should I do?

If you show symptoms, such as fever and coughing (concurrently), please seek medical assistance.

If you have isolated symptoms (either coughing, or fever, or runny nose or body aches), please do not seek medical assistance. Rather, monitor your symptoms and only seek medical assistance if your condition deteriorates or if you show other concurrent symptom(s).

If you do not show any symptom at all, please do not seek medical attention. Monitor your health and follow the above-mentioned advice, in case any symptom appears.

How to proceed in each case. If you have any questions, please contact MultiInsper team via:

Have in-person classes and teaching assistance/monitoring been cancelled?

Yes. Following recommendations from Health Authorities, we are working to mitigate the impact of the novel Coronavirus (COVID-19). We have taken measures to limit gatherings, therefore, starting on March 12, all in-person classes in all levels have been suspended (Undergraduate and Postgraduate courses, as well as Executive Education).

Undergraduate and Postgraduate classes will resume remotely – online format – on March 23rd. Classes will remain online until further notice from Government Authorities regarding gatherings.

As for the Executive Education (EE), the adaptation of courses will be discussed on a case-by-case basis.

If you are an Insper EE student, our Student Service team will contact soon.

Will there be classes between March 12th and 20th?

No. During this period, we will be working to complete the transition to online class format, in order to restore the smooth running of the academic year and guarantee the quality of Insper learning experience. We will soon update you any academic calendar changes and instructions on the remote learning. In any case, classes will resume on March 23rd.

How do remote classes work?

Classes and teaching assistance/monitoring will follow the planned syllabus and schedule of each course. Other activities and exams will be carried via Blackboard. Professors will inform each class about further details regarding online learning dynamics.

Can I attend/watch any course online class?

No. You must watch classes/lectures pertaining your class/group (the one you are enrolled in). Professors will share the appropriate class link on each class Blackboard.

Will there be any type of attendance control?

We expect and count on every student’s cooperation and interest in attending/watching classes. During the period of adaptation, class attendance will not be controlled, but we are looking at possibilities to resume control dynamics as soon as possible.

I had an activity/paper/work deadline (set before the Coronavirus situation), but I not will be able to comply with it. What should I do?

Talk to your professor about occasional failures to meet deadlines. Professors are rearranging activity/paper schedules and informing students – and they will be able to instruct you on the matter.

Will the isolation period affect the academic calendar? (Class and exam dates, academic break, etc.)

We are working with many possible scenarios. We will inform all parties involved, if the academic calendar changes. If you have any questions, please contact your course academic support.

Can we enter Insper premises or use any of the building areas to study, for events or student group activities?

No. Considering risks involved, we recommend that these meetings be organized and happen online/remotely. For the safety of our community, we have reduced our staff working in the premises to the bare minimum necessary. Please follow Insper official channels regarding future changes.

Will MultiInsper, Student Service, Academic Secretariat, International office and Insper back office be working?

Yes, but remotely. We will communicate any changes regarding our campus working hours through our website (www.insper.edu.br), official emails, videos and other communication shared on our social media channels (InstagramFacebookLinkedIn and Twitter).

If you need to contact MultiInsper, please do so via WhatsApp: (11) 97543-7379 or email multiinsper@insper.edu.br.

Psycho-pedagogical support appointments can be booked via email: multiinsper@insper.edu.br.


If you have any more questions, MultiInsper is at your disposal via: